The Challenge

• Espen is contracted by DGE to design and run a digital skills assessment for 150 government professionals across AI, cybersecurity, data, cloud, and platform engineering.
• SkillsTX is the assessment engine. All content, SFIA v9 framework logic, scoring, data security, and analytics are delivered entirely by SkillsTX FUSION TX — a proven, accredited platform.
• The default SkillsTX interface is built for specialists. It works well for HR and L&D teams configuring assessments. It was not designed for a civil servant completing a 20-minute self-assessment on a phone between meetings.
• DGE's ambition is 100,000 employees. Espen recognised early that scaling beyond the 150-person pilot would require an interface that government employees actually want to use — not one they merely tolerate.
• The solution: a custom UX layer on top of the SkillsTX API. Espen commissioned this app to sit in front of SkillsTX, improving usability without replacing any platform capability. SkillsTX handles everything; the app makes it feel effortless.

Solution Hypothesis within Offer Scope

Most skill assessments feel like compliance chores. Ours should feel like a career milestone. Each condition below must hold at project close.

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  Invisible complexity — SkillsTX handles 150 roles, SFIA v9 logic, and data security entirely in the background. The employee sees only clean, purposeful screens — no framework jargon, no intimidating dropdowns.
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  Zero-guidance completion — every assessee finishes in a single session without contacting the help desk, reading a guide, or asking a colleague. The flow explains itself. UX
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  Arabic-first, genuinely — not a translation toggle bolted on. The layout, copy, and interaction model are designed for Arabic as the primary language, with bilingual switching that feels native in both directions.
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  The "tell a colleague" moment — assessed employees leave with a sense that the organisation invested in understanding them as professionals, not just collecting data. The target signal: unprompted word-of-mouth among peers.
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  Manager validation without SFIA expertise — line managers review and approve their team's results through a flow that is fast, contextual, and requires no prior knowledge of the framework.
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  Results that feel personal — each employee receives a clear, jargon-free summary of where they stand and what a concrete next step looks like — linked to learning, not left as a raw score.

Timeline

May – July 2026 · Reverse-engineered from 3 Jun assessment start.

Five-Phase Delivery

1. Mobilization & Planning — kick-off, onboarding, governance framework
2. Platform & UX Setup — SkillsTX backend configuration + assessment experience design
3. Assessment Execution — 150 assessees through the custom UX, line manager validation, accredited SFIA consultant moderation
4. Analysis & Reporting — gap analysis, heatmaps, strategic recommendations
5. Development Planning — learning pathways, handover, scale-readiness evaluation

Payment Schedule

Five milestones tied to deliverable completion.

What Comes After the 150

Not part of this scope — enabled by it. DGE has signalled intent to scale to ~100,000 government employees. Everything built for the pilot carries forward.

What We Need to Start

Once both are in place, the team can begin platform configuration and UX design within the same week.